Strategist, educator, and UX specialist focused on accessible, impactful digital design.
About Bailey
With over a decade of experience at the intersection of accessibility, education, and social impact, I lead strategic design initiatives that help organizations translate complex systems into inclusive, usable tools. As Director of Human-Centered Design & Strategy at A2J Tech, I work with nonprofits and legal services partners to create digital solutions that empower people and communities.
My career began in public education, where I led efforts in curriculum development, staff mentorship, and technology integration. Today, education remains a core part of my professional life as a faculty member at Moore College of Art & Design, the first and only historically women’s art and design college in the United States.
Current Projects
Legal Services Alabama (LSA) — LegalCompass AI Tool Evaluation
As Project Manager and UX Researcher, I lead the comprehensive evaluation of LegalCompass, an AI-powered legal triage platform. I coordinate user research, analyze workflow alignment, and develop strategic recommendations to guide future development and sustainability of the tool.
New Hampshire Judicial Branch (NHJB) — Court Forms Redesign
I serve as Project Manager and Lead Designer on a multi-phase initiative to improve the accessibility, clarity, and operational effectiveness of high-use court forms. This ongoing work involves coordinating stakeholder engagement, leading usability testing, and iterating designs to meet WCAG 2.1 standards while addressing the court’s practical requirements.
Case Studies
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Swords to Plowshares
Project Manager & Lead UX Designer
Swords to Plowshares sought to improve access to legal self-help materials for veterans. I led the redesign of their downloadable guides and collaborated on restructuring the section of the website that houses those resources, using a trauma-informed lens to support veterans navigating discharge upgrades, benefits, and other complex processes.
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Legal Services of North Florida (LSNF)
UX Researcher & Strategic Assessor
LSNF hired A2J Tech to evaluate their training platform and identify opportunities to improve usability, accessibility, and security. I led the assessment and authored a strategic report with recommendations on content workflows, community features, automation, and scalable tools.
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Florida Community Development Legal Services (FCDL)
Lead UX Designer
FCDL upgraded their website to enhance user experience and administrative efficiency, aiming to better showcase free legal services for Florida’s small businesses and nonprofits. I co-led the redesign and full site migration, created accessible PDFs, and built out the content management system.
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Civil Justice, Inc.
UX Designer
The Maryland Justice Passport project focused on redesigning and enhancing a digital platform to improve access to legal resources and services for users across Maryland. I contributed to wireframing, high-fidelity prototyping, and redesigning the style guide to align with accessibility standards and user feedback.